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Increase number of threads when backuping


It's about /secure/admin/XmlBackup!default.jspa - manual full backup to XML.

When doing this operation Jira uses only one thread, so it takes a lot of time.

Can we increase number of threads for XML backup operation ? For example, in a way we can manage indexing threads (

Thanks in advance

1 answer

0 votes
Artur Moura
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 18, 2022

Hey @Denis Burdukovskiy

I'm afraid the backup service is single thread only.

That said, if your instance is a larger one, we strongly recommend you perform the backup using native database tools.

You may refer to our Backing up data documentation for more details.

@Artur Moura , thanks for clarifing.

This way (backup to file) was considered as a way to change database type. 

(using third-party tools for database conversion don't work because of nonstandard configuration of existing database)

Artur Moura
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 20, 2022

Hey @Denis Burdukovskiy

Thanks for the feedback about the case.

Indeed XML backup is the right path when you are migrating from one database type to another one.

Vish Reddy _Revyz_
Rising Star
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Oct 20, 2022

Hi @Denis Burdukovskiy @Artur Moura 

From the recommendation I see from Atlassian on backups - Jira Software Data Center and Server 9.3 documentation

Would the following not work:

  1. Use Native DB backup tool to backup data
  2. Migrate the backup to the new DB, using new DB migration tools

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