Hi Team,
In JSM premium, is there a way to utilize Insight for multi tier categorization ( 3 level cascading - Eg. Category, Subcategory and Item). I am trying to explore the same but would like some leads if someone has already used the same.
Thanks
Hi @Minu Murali ,
For this you would require the ability to have one insight field be dependent on another insight custom field.
On Server this is possible but on Cloud not yet.
Below you can find a comparison table of the current features and what you are looking for I believe is Placeholder support
Placeholder support in the Filter Issue Scope field will be introduced by July 2021.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.