I would like to send the latest comment of an issue as an email using JIRA Automation

[IT Department]

Hello, 

I would like to send the latest comment of an issue as an email using the regular JIRA Automation. I can set up the when, if and then part, but in the Send Email action I see no way how I could add the latest comment.

Thanks

[Tansu Akdeniz]

Hi @IT Department 

Please try this.

{{issue.comments.last}} 

Best regards 

[IT Department]

Hi, 

Thank you for the suggestion, but JIRA reponds with: 

You can't use ${issue.comments.last} with this rule. Check the variable dropdown menu for a list of variables you can use with this rule.

[ITOps2]

Worked fine for me set like this in the Contect section:

{{comment.author.displayName}} at {{comment.updated.shortTime}} : "{{issue.comments.last}}"

[Valor Poland]

If you don't find the smart field in the notification engine that you're looking for, create an automation with the appropriate trigger & condition filter then add the Send Email action.

[Boris Berenberg - Atlas Authority]

Not sure about the core automation, but out app, Notification Assistant for Jira makes it easy to create notifications and templates that include the last comment.