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I would like to send the latest comment of an issue as an email using JIRA Automation


I would like to send the latest comment of an issue as an email using the regular JIRA Automation. I can set up the when, if and then part, but in the Send Email action I see no way how I could add the latest comment.



3 answers

1 vote
Tansu Akdeniz
Community Leader
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Mar 24, 2021

Hi @IT Department 

Please try this.


Best regards 


Thank you for the suggestion, but JIRA reponds with: 

You can't use ${issue.comments.last} with this rule. Check the variable dropdown menu for a list of variables you can use with this rule.

Worked fine for me set like this in the Contect section:

{{}} at {{comment.updated.shortTime}} : "{{issue.comments.last}}"

If you don't find the smart field in the notification engine that you're looking for, create an automation with the appropriate trigger & condition filter then add the Send Email action.

Screenshot 2023-07-07 at 12.17.51 AM.png

0 votes
Boris Berenberg - Atlas Authority
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Mar 24, 2021

Not sure about the core automation, but out app, Notification Assistant for Jira makes it easy to create notifications and templates that include the last comment.

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