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I want to update Organization and Customer Details using service desk api.

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July 3, 2024

Hello Team,

 

I want to update Organization and Customer Details or custom fields using Jira ServiceDesk API. Does anybody have any Idea about this please reply with your thoughts on this chat.

 

Thanks.

1 answer

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Rick Westbrock
Contributor
July 8, 2024

I am not aware of an API to modify the full name of a customer (although I have a use case for that myself). The Organization API does allow you to set custom properties but I don't think it supports modifying the organization name.

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