Trying to make automation rule. When SLA breach, send email to approvals. This is to remind approvals that they have a issue they must approve for the the issue to progress.
There are no option to set approval as email reciever, only customers involved and reporter. How can I solve my issue?
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
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