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I want to send e-mail to approvals with automation rule based on SLA breach, seems to not work.

Per-Johan Alfredsson
Per-Johan Alfredsson April 12, 2017

Trying to make automation rule. When SLA breach, send email to approvals. This is to remind approvals that they have a issue they must approve for the the issue to progress.

There are no option to set approval as email reciever, only customers involved and reporter. How can I solve my issue?

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M Amine
M Amine
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November 23, 2021

Automation for Jira does have support for "Pending approvers" now. Please

Screenshot 2021-11-23 at 10.12.35.png

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