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I am having a custom field named "caller" based on the user selection I want to save organization. I am able to do this requirement with Reporter(OOTB Fields), but want the same requirement to do using the custom field "caller".
Is it possible to do in JSM ??
The solution you have given is clear and I am able to do it.
With OOTB field Named "Reporter" I am able fill organization.
But what I am asking is, I am having one custom field named "Caller" based on this custom field selection I want to save organization automatically using automation.
Is it possible to do ??