I'm locked out of my IQNavigator account following a password change. How to reset?

[John Robert Crowley]

I'm in a vicious circle where in order to reset my password I need to provide a Username but the system is telling me it doesn't recognize that or my new password (or my old password for that matter!). 
How do I contact support?

[Joseph Chung Yin · Accepted solution]

@John Robert Crowley -

Welcome to the community.  You just need to file your support request to https://support.atlassian.com to obtain Atlassian Support Team assistance.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

[Joseph Chung Yin]

@John Robert Crowley -

If my suggestion helped you.  Please click on Accept answer when you have a chance.

Best, Joseph

[Al Thompson]

That link does not work.

[Nic Brough -Adaptavist-]

The link works fine, it takes you to the support site.

To start a support request, click on "contact" at the top of it, or try https://support.atlassian.com/contact

[Al Thompson]

Useless. IQNavigator is not one of the listed products.

[Nic Brough -Adaptavist-]

@Al Thompson 

That would be because IQNavigator is not an Atlassian product.

[John Robert Crowley]

Thank you!