Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I-doit Integration for Jira Service Desk

Hello everybody,

I successfully use I-doit as a CMDB in my company. JIRA has just been introduced as the ticket system. I would like to create a link between Jira and I-doit so that I can use the configuration items from I-doit and vice versa to link the tickets from Jira in I-doit.

Is there a possibility here, does someone have a similar configuration in use?

Thank you very much and greetings

1 answer

There are numerous ways to integrate Jira with other products without purchasing any marketplace apps, ranging from simplest to most complex:

  • Emailed requests
  • Project automations (rate limits apply)
  • Notification schemes
  • Incoming mail handlers
  • Webhooks
  • Listeners
  • Workflow postfunctions
  • Custom issue events
  • Your own Java plugins

Each method is documented throughout, and Welcome!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

Atlympic Event: Jira Service Managemnt

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

98 views 0 1
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you