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I can't install insight plugin on Jira Service Desk Cloud

Edited

I was trying install the Insight plugin on my jira service desk cloud. But i always get a error:

We ran into a little trouble

It might just be a hiccup. Try again in a bit.

I dont know what do.

 

erro jira.PNG

2 answers

1 accepted

0 votes
Answer accepted
Hana Kučerová
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 08, 2020

Hi @Alexandre Santos ,

welcome to the community!

Even thought I've installed it a few days ago, I'm experiencing the problems too and it is not working. I will try to find out more information, if something is happening with Insight.

Hana Kučerová
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 09, 2020

Hi @Alexandre Santos ,

there's been some global issue yesterday. Would you please try it again?

Hi @Hana Kučerová

 

I tried to install the plugin everyday on last week, but magically the extension installed normally yesterday.

 

Thanks for the reply.

 

Best regards

Like Hana Kučerová likes this

I am having the same issue the past few days, anyone could help?

I am also having the same issue currently. Is there any way to resolve this? Or just keep trying?

Hana Kučerová
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Dec 31, 2020

Hi @Terence Ng ,

I would recommend you to just keep trying. In general it should work...

i have the same problem...still not appear

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