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I am the agent and admin, i want to reply to customers via email from jira

Vikram j
Vikram j
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February 14, 2019

I am the agent and admin, i want to reply to customers via email from jira

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Jack Brickey
Jack Brickey
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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February 14, 2019

When you add a comment and click “share with customer” it sends them an email assuming you have configured the customer notifications to do so.

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