Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

HowTo sort answers and comments within a ticket?

Martin Schrader
Martin Schrader
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
July 9, 2020

Hi Community,

when I open a ticket or service request in our Jira Cloud, all the comments and answers are sorted by oldest date. So I have to scroll down all the way and identify the latest entries.

Is there any way for me to sort by youngest date? I would like to open a ticket and see the latest entry first.

Best Regards

Martin

Answer
Watch
Like Be the first to like this
261 views

1 answer

0 votes
Martin Schrader
Martin Schrader
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
July 22, 2020

Any comments on this topics?

I would appreciate much, because the scrolling down all the way everytime there is another comment is just boring...

Kind Regards

Martin

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events