How to use variables in Workflow post-action to set a value in Insight object attributes

[Andreas Hubert]

Hi All!

I'm trying to work with Set the value of an object attributes with a predefined value

In Change Value, I like to provide a value from another custom field in the issue, but somehow it does not work the same way when using it in the email post action for example. 

I tried with ${{issue.get("Server Version")}} or {issue.get("Server Version")} and some other variations ... But either the action is not triggered or the attribute in Insight gets empty. Any idea what I'm doing wrong here?

Thanks

Andreas

[Björn Gullander]

Hi, 

If "Server Version" is your custom field, you should be able to use the placeholders like this to get the value from that field: 

${Server Version} or ${customfield_xxxxx}

If the custom field is a multiple select field, (for example Component/s field) you need to use the following to get all values:

${components${0}}

Björn