Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to use automation to clear date value on change of status

I have set up my automation and its all the way to where I have to tell the system what I want to do. 

I want that when the status of the issue = ABC the due date field's value is removed/cleared. I looked through the help text and didn't see it. 

Anyone have any ideas?

 

Thanks,

Josh

1 answer

1 accepted

4 votes
Answer accepted

Believe it or not I found the answer right after I posted this question... 

I just tried {{clear}} and it worked!! 

HI Joshua 

 

Can you share the entire workflow and {{Clear}} setting on the due date, please.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Service Management

JSM Jira Automation: How to Send SLA Breached Notifications

Hi Everyone, In   this tutorial,  we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached.   SLA Threshold Trigger The SLA t...

722 views 5 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you