How to update SSL Certificate

[Nick Lapetina]

I am new to administering on premise Jira server and service management. My SSL certificate for accessing my site has expired and can not figure out how to update it. I have add certificates to other servers before through the certificate store on the server but that doesn't seem to be where they are held. 

On that note, with the new certificate, can it be a wildcard cert?

[Support Team [Clearvision]]

Hi Nick,

Since you mention it expiring, it would depend on how you currently have it setup. For example is Jira itself managing SSL or perhaps a Proxy is.

You can check in server.xml to see how it's currently configured. If there is a custom key store in use the location will be set here. 

Yes you can use a wildcard cert.

More information about the Jira setup here: https://confluence.atlassian.com/adminjiraserver/running-jira-applications-over-ssl-or-https-938847764.html

Info about if it's setup using Apache: https://confluence.atlassian.com/adminjiraserver/integrating-jira-with-apache-using-ssl-938847754.html

Hope that helps!

[Nick Lapetina]

So I was able to find that it is configured though the jira configurator tool and Java. But my issue now is that I cam not seeing the Jira_Home file within Java. I cannot open jira-configurator or config.bat on the server. I keep getting the error, wrong JUM version Jira Requires 1.8 or 11 to run.