Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,456,701
Community Members
 
Community Events
176
Community Groups

How to tag customers who didn't issue the ticket but should be getting notification from customers?

How I can notify "ping" or make watchers persons from customer organizations, who are customers but didn't issue the specific ticket in concern?

1 comment

Hello @johanna welcome to the community, you should add those users as requested participant so they will get notifications and will be able to see the ticket

Thank you for quick reply. How do I do that, what are the steps to be taken?

sorry for the delay @johanna the field should be listed next to the reporter/assignee fields if you can't see it then you might need to add it to the screen.

See image below as an example

participants.png

Comment

Log in or Sign up to comment
TAGS

Atlassian Community Events