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How I can notify "ping" or make watchers persons from customer organizations, who are customers but didn't issue the specific ticket in concern?
sorry for the delay @johanna the field should be listed next to the reporter/assignee fields if you can't see it then you might need to add it to the screen.
See image below as an example
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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