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How to set initially displayed queue

Naoki April 5, 2024

Hi,

 

I create new queue in Service Requests.

I want to display this queue when user log in.

How to set initially displayed this queue?

 

01.png

02.png

 

Is there a specific queue that is initially displayed by default?

Please let me know if you know about this one as well.

 

Thanks.

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April 5, 2024

Hello @Naoki 

Welcome to the community !

You can use the shortcut as shown in the screenshot.

image.png

This way it will be shown in the initial display.

Kindly Accept and Vote if it helps.

Thanks

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