Hi @Sampath ,
As per my knowledge, out of the box this feature is not available.
You can try with 3rd party plugins like Out Of Office Assistant
Hello @Sampath ,
If you are looking for a way to delegate the responsibilities of the person going on a vacation to someone else, my team at OBSS built the most comprehensive solution for that. I suggest you take a look at our app, Keychain - Delegation for Jira.
https://marketplace.atlassian.com/apps/1225037/keychain-delegation-for-jira
Keychain allows any Jira user to set delegates himself/herself. The app can display those delegates on custom fields on Jira issues, automatically include delegates in notifications and permissions, set workflow conditions that will automatically authorize delegated users, etc. It even supports delegation in Jira Service Management customer portal approval workflows.
Hope this helps.
EmreT
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Thanks for your response.
My requirement is ;
i need to set same way Gmail Out Of office setting.
Like when a person shift ends , all the updates comments in the ticket should automated msg sent to customer like "myshift ends pls contact xxx@cc.com"
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Hello @Sampath
Thank you for the additional information. Our app, Keychain, does not provide automatic commenting on issues. It tries to follow a more transparent and automated approach.
While using Keychain, your Jira admin can pre-configure your projects, workflows, and Jira schemes for delegate-users. This way, any delegate-user defined from our app's Delegates page is automatically authorized in those workflows.
When someone defines a delegate-user for himself/herself,
Beyond those, I am sorry but Keychain does not offer automatic commenting on issues.
EmreT
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Hi @Sampath ,
What would be the purpose of having an out-of-office in Jira?
Not being assigned any issues for a period of time?
These are set in your mail client normally.
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Hi @Dave Mathijs @Sreenivasaraju P
Thanks for your response
When our IT Agen gone for vacation or shift ends . plan to set OOO
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@Emre Toptancı [OBSS] @Sreenivasaraju P @Dave Mathijs
My requirement is ;
i need to set same way Gmail Out Of office setting.
Like when a person shift ends , all the updates comments in the ticket should automated msg sent to customer like "myshift ends pls contact xxx@cc.com"
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.