How to see who change the status in a support ticket

[Juan Manuel Reyes Neira]

How to see who change the status in a support ticket

Hi everyone, please could say me the way to activate these log, becouse is too important for Us know who are changing the  status. thank a lot.  

Best regards. 

JMRn

[Brant Schroeder · Accepted solution]

Juan,

  The transitions are automatically recorded on each issue.  You can view the transition history on the issue by clicking the transitions tab under the activity section of the issue.  It will show all transitions here an who initiated them.  

[Juan Manuel Reyes Neira]

Brant, 

Thanks for your answer, is very usefull to me.

best regards. 

JMRN

[Nic Brough -Adaptavist- · Accepted solution]

It is in the issue history, a tab in the view of an issue.

[Juan Manuel Reyes Neira]

Nic, Thanks for your answer. 

Best regards.