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How to populate custom field from third party service Edited


I need to develop integrations between JIRA and other applications.

1- For instance I need to populate a custom field with informations from my local DB.

2- For instance I need to retrieve the datas from tickets fields.

Is it possible? How can I learn how to do? Is There REST API reference ?




1 answer

0 votes
Tansu Akdeniz Community Leader Jan 13, 2021

Hi @Fabio Martignago 

You can not do it out of the box. However, there are some paid add-ons which solve your problem.

One recommendation could be Elements Connect. You can fill customfield values externally. 

Best regards

Thanks for the recommendation @Tansu Akdeniz !

@Fabio MartignagoOn Jira Cloud you can use Elements Connect to populate fields with data from a database (for the moment just PostegreSQL databases, but more datasources will be released soon).

On Server/Data Center the app allows you to fetch data from other fields, but because of the differences with how apps work on Jira Cloud, this isn't possible.

Like Simon Laffont likes this

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