How to make all issues in an project visible to all customers to make voting useful?

[Laura Snoeij]

Hi, 

I am currently playing around with the latest version of JIRA service management (4.15). 

This is the version where voting by customers is enabled. 

At the moment I am stuck on the part on how to present the issues from a project to vote on. 

With the settings I found you could either see your own issues (no point in having voting options on those) and the options within my own organization. 

As a company, we would like to open up a large set of issues to our customers so they could vote on the most wanted issues.  I would suspect this is the whole point of voting. 

Anyone any idea on how to achieve this? 

One of the Ideas I had is creating an organization to which I add all customers and add this organization to all issues which could be public and are open for voting. This means, In our case, I need to add customers to two different organizations. This way I will lose the functionality to automatically open the issue to the organization you belong to as this will only work if you are added to a single organization.

Thanks

Laura