How to link different issues with fields with the same value! (HR Process)

[Parsa Etemad]

Well, first of all, it's good to know that this process is very useful for HR guys who handle resumes on Jira.
I was looking for a way to link similar issues. For example, based on information fields such as phone number or email, I can identify and connect duplicate resumes (resumes that were already in the process) when creating an issue. In this way, we could have a complete history of a person's resumes for different or the same positions and prevent the repetition of events.
I searched the entire Jira community but could not find a suitable solution. I started working myself and by creating automation as follows, I can connect related issues:

The general direction of my actions in the automation section is shown in the picture above.

In short, I defined that if an issue is created with a specific issue type, the "Phone number" field (which is text) and the "Email" field (which is URL) will compare this issue with all the issues that were created, and those that have similar values, connect them to the new issue that I am creating now! (with linked-issue)

Of course, you should know that I am working on optimizing this process. Because with the addition of new issues, we should have more time to review all issues and compare them.

I hope this will help you!
Good luck :)

[Caity Belta]

Hi @Parsa Etemad 
First of all, thanks for being so generous with your time & sharing your process to help other community members!

I just came across your post. I'm a community manager working with Atlassian JSM Product Managers. We recently created an HR Professionals community group. It's just getting started so there isn't a ton of activity yet, but we're hoping to make it a place where customers, community leaders, and product managers can talk about how they are using (or wish they could be using) Atlassian Products for HR applications. If that sounds interesting, check it out & join! It would be great to have your input in our group! See you there. 

Thanks, Caity