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How to integrate Jira Service Desk with GLPI asset management

Thinh Nguyen
Thinh Nguyen Jan 19, 2018

Dear Team,

We use GLPI assset management for long time, now we try to use Jira Service Desk (cloud edition) in customer support. How can we integrate theses apps ? 

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Boris Berenberg - Atlas Authority
Boris Berenberg - Atlas Authority
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Jan 20, 2018

I think this is the closest thing you can get https://blog.valiantys.com/en/add-ons-en/connect-asset-management-tool-jira-help-desk-nfeed

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Umut Mirza
Umut Mirza Mar 18, 2021

Hi Boris, The link is no more accessible. Could please send it again?

Thanks,

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Laura Campbell _Elements_
Laura Campbell _Elements_
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Apr 27, 2021

@Umut MirzaAre you looking for information about an integration using Jira on premise or cloud? Asking because the blog article shows Jira Service Desk on premise, but the OP asked about cloud, and there are some differences in the on premise vs cloud version of Elements Connect (the new name for nFeed).

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Umut Mirza
Umut Mirza Aug 27, 2021

Hi @Laura Campbell _Elements_ 

Sorry for replying late. We are looking for a solution for the Jira cloud edition. If we have any solution which will let us integrate Glpi ITAM on-premise and Jira Cloud please let me know.

Thanks,

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