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How to import attachments via csv files in Jira

grip jira
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September 18, 2023

How to import the attachments via csv files in Jira 

3 answers

0 votes
ELFAPP Technologies September 19, 2023

Hi

There's this article which shows you how you can transfer attachment data from one instance or project to another via API. Subsequently, you can use the external system importer to import only the attachment data into your Jira project.

0 votes
Natalia Tomchyshyn September 19, 2023

Hi @grip jira !

Consider using a Help Desk Migration service - it can import your data from CSV files to JSM  automatedly. Here's a guide on how to do it https://help-desk-migration.com/help/import-csv-file-jira-service-desk/

The automated import tool offers a free demo to see how it works and how the data is imported. 

Cheers,

Natalia

0 votes
Melo
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September 18, 2023

Hi @grip jira Welcome to the community! 

You'll need to add a URL in the "attachments" column. The URLs for attachments support HTTP and HTTPS, and Jira needs to be able to access them. You can also use the Application installation folder, e.g. path/to/jira/home/import/attachments.

You can read about CSV imports here: https://confluence.atlassian.com/adminjiraserver/importing-data-from-csv-938847533.html

I hope that helps.

Thanks,

Melo

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