Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,293,318
Community Members
 
Community Events
165
Community Groups

How to hide some articles from knowledge base

Hi Support, 

on my project in Servicedesk  I need to hide some articles From  customer portal. How to implement this?

1 comment

Basically you can set page permissions in Confluence. This way you grant access to pages and their sub-pages to either Internals or Customers. Also see here for official documentation.

Alternatively you can restrict KB articles via labels to certain request types, e.g. if an article is labelled as "internal" and for the request type does only allow the label "customer".

Either way the first solution would be more appropriate here.

 

By the way: this is the Atlassian community, not the (official) Atlassian support. ;-)

Comment

Log in or Sign up to comment
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you