How to have a form like Jira's support request form

Laure Brosseau February 23, 2018

Hello, 

 

I'd like to have a request form like Jira's support form: https://support.atlassian.com/contact/#/

Is it possible natively on jira service cloud? Or is it possible with some (easy) customisation?

 

Thanks a lot for your answers!

1 answer

1 vote
Nic Brough -Adaptavist-
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February 23, 2018

Not in Jira - the support page you have referred to is a simple bit of html that asks you a couple of questions about what you are asking and directs you to the right place for it (several of the landing points are service desk portals themselves)

Laure Brosseau February 23, 2018

Thanks Nic for your answer, but I'm not sure it's possible to do this on jira service desk cloud though.. :(

Nic Brough -Adaptavist-
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February 23, 2018

I said it wasn't.  It's a page outside Service desk.

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