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How to get the customer to sign off an inspection form with JIRA mobile App?

Hi, I am using JIRA Service Management for my company's field service. After the field engineer fixed the issue on-site, the engineer needs to issue an inspection checked items list and capture the customer's signature by using the JIRA Mobile App.

Any idea?



1 answer

Hi @JIRA01 AET ,

We are the developer of Mobility for Jira, available on the Atlassian Marketplace. Our add-on includes two mobile apps:

- Mobility for Jira Team: for Jira users, Service Management agents, and admins

- Mobility for Jira Portal: for Service Management client accessing your service desk portal

Both apps are used in use cases similar to yours and we support a variety of mobile specific features such as QR code scanning, approvals, etc.

We have a signature feature on our roadmap, please contact us at so we can discuss in more detail if that would cover your needs.


Best regards,

- The Mobility Team

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