Please follow the JQL documentation here to more on dates
created and resolved fields will get you the issues.
Once the filter is created, you have to create gadget in dashboard.
Or how many days it took to done the ticket.
You can use the automation for Jira.
Hello @Larissa Akemi
You can try a Time in Status for Jira Cloud add-on that has been developed by my team. It generates 7 types of status time reports.
To get the data you need (the dates when the ticket was created and done, how many days it took to done the ticket), you just need to add "Created" and "Resolved" columns.
Total time spent on ticket solving is displayed in the "Total" column.
Hope you find it helpful.
Best regards, Mariana.
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