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How to fetch issue key in scriptrunner


I have a specific requirement, where we want to do some processing (on the issue) behind the scene once a file is attached to the issue.

I am trying to achieve this through scriptrunner plugin. I am able to catch the event once the file is attached. I am also able to fetch that particular attached file in my script but I am not able to find the issue key for the issue where that file is attached. Unless, i have the issue key, I can't change the issue fields in my script.

Please help on how this can be achieved. Note that i am using Jira Service Desk Cloud version.


Zeeshan Malik

1 answer

0 votes
Ismael Jimoh Community Leader Nov 25, 2020

Hi @Zeeshan Malik 

Please try the getKey() method.

def myIssue = event.issue
def myIssueKey = myIssue.getKey()

Something like this should work if you are fetching from an event.

If it is from a workflow, they a simple issue.key should normally return your issue key.


Ismael Jimoh Community Leader Nov 25, 2020

Apparently for Jira cloud, you should be able to use issue.key as suggested here:


Can we get the issue on "Attachment created" Event on script listener (script runner cloud version) as there is no "event" keyword defined! all i can find are following variables





webhookEvent (type: String in our case the value is attachment_created)



Hello, can someone help on this? This is Urgent?

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