How to enable signup option on the login page of the customer portal?

[Stakater SRE _ 1]

Hi,

While trying to access the customer portal only, the login option appears for the customer on the login page. The user can't switch for signup from the login page. We have even enabled the public signup for the customer but on the sign in page only the login option appears.

The below screenshots can better illustrate the issues which we are facing. This is how it is appears now:

 

And this is how we want it to be:

What exactly do we need to do to make sure that the signup option also appears beneath the login option.

[Kian Stack Mumo Systems · Accepted solution]

@Stakater SRE _ 1, I see the behavior you are describing if none of the projects you allow for anyone on the web to raise requests. 

Go to one of your projects and try turning on Anyone on the web can raise requests.

When all of mine are set to Customers added by agents and admins, I don't see the sign up option. When I turn one of them to Anyone on the web it shows up again.

Thanks!

Kian

[Stakater SRE _ 1]

Thank you @Kian Stack Mumo Systems . This was helpful.