I have an issue transition screen, where the comment field is displayed by Jira as default. In this screen I do not need the "Reply to customer" tab, because this will generate issues. Sadly this is the first, active tab so it is very easy to accidentally send comment to customers. I need only the internal comment, or no comment at all. So I can imagine 3 options here, please help me what is possible:
Hello Community! We’re excited to announce that Mindville Insight’s asset and configuration management capabilities will now be integrated into Jira Service Management Premium and Enterprise plan...
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