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I want to delete issues in Jira Service Desk that meet certain criteria. However, I can't find a "Delete Issue" action in the Automation UI.
These issues are getting created automatically when one of our systems encounters an error.
I'm able to manually delete the items, so I assume this is not a permission thing.
@Ivan Wilson do you ever get any timeouts from Jira when you run this rule?
I have a rule that updates Parent fields, deletes existing sub-tasks and adds a couple new sub-tasks....but I've been getting error warnings from Jira as follows:
Jira was slow to respond. Automation attempted to delete an issue, but the results of the operation are unknown. Most likely it succeeded.
More often than not the issues are NOT deleted.