In customer portal I see the phrase "What do you need help with?" and I want to delete/edit it. But can`t find the way to do this. I`ve tried to find this phrase in java classes, .jsp .vm .config files, but have no success. In which way could I fix it?
I understand that you are using Jira Service Desk server and want to be able to change that text that appears on the customer portal of "What do you need help with?". This is something that can be done through a language pack. I will try to document my own experiences with this. In my own testing, I was using Jira 8.10.0 with Jira Service Desk 4.10.0.
sd.customerview.smart.portal.search.label=What does the fox say?
From that point, I had to actually change the language pack to use Español (MX) for my user profile in Jira Service Desk. As soon as did that, I saw this text instead now says "What does the fox say?". Which I think is a better question to be asking anyways.
Try these steps and let me know if you run into any problems following these steps.
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