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How to create user feedback using the API

https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-request/#api-rest-servicedeskapi-request-requestidorkey-feedback-post

 

In this document, the interface for creating user feedback. The required parameters, I don't know how to get them.

How to get access-token 、How to get requestKEY?

Can anyone tell me?
My JIRA application is deployed on the company's server. Is it possible to use this documentation reference?

2 answers

You should look into Jira Service Management server REST API if you're using a self-hosted version of Jira and if your use case can't be achieved by Jira's native features.Also, if you want to create a user feedback system, why not use Issue collectors or JSM Widgets which are practically existing feature within the application to gather feedback from users? Probably if you're trying to post this information into another application, you can practically think of combining automation for Jira to send a web request from a Jira issue/ticket after it is created. If those don't work for you, then looking through the REST API documentation above should get your started.

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