You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
https://practice.atlassian.net/servicedesk/customer/user/profile link
But not able to post the request on behalf of this customer from the Rest API (Postman).
I have gone thru out from the below link and followed the instruction mansion on below link.
https://developer.atlassian.com/cloud/jira/service-desk/rest/#api-rest-servicedeskapi-request-post
I am sharing the Post request content for your more easy reference to get more clearance about the concern.
authorization part I have given the admin login credential that I have use during creation of customer.
header 'Accept: application/json' header 'Content-Type: application/json'
Body
{
"requestParticipants": [
"qm:eeedea8b-637c-4b16-af79-15f6042989af:f60eb2dd-cecf-4cdd-8910-9eae00d8b678"
],
"serviceDeskId": "LP",
"requestTypeId": "Task",
"requestFieldValues": {
"summary": "Request JSD help via REST",
"description": "I need a new *mouse* for my Mac"
}
}
Regards,
Pawan