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How to create a embedded list for Jira Service Request?

I am working to create a new Request Type for our Facilities group.  They have 14 potential issues that a user can report on.  I would like to create a checkbox Field that contains the 14 items, but depending on which one is selected, prompt the user for additional information.  Is this possible with Cloud Jira Service Desk out of the box?

1 comment

Hi, James - You cannot do that out of the box.  Take a look at Extensions For Jira Service Desk.  The Dynamic Fields feature may get you what you need.

Like James_Styles likes this

Thank you Michael!  I was hoping that wasn't the answer, but appreciate your help in pointing me in the right direction!

Katarzyna Marketplace Partner Jul 16, 2019

Hi, I'm from Deviniti. This solution is exactly what you need :) If you have any questions or problems, contact us via customer portal.

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