Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

How to create a embedded list for Jira Service Request?

I am working to create a new Request Type for our Facilities group.  They have 14 potential issues that a user can report on.  I would like to create a checkbox Field that contains the 14 items, but depending on which one is selected, prompt the user for additional information.  Is this possible with Cloud Jira Service Desk out of the box?

1 comment

Hi, James - You cannot do that out of the box.  Take a look at Extensions For Jira Service Desk.  The Dynamic Fields feature may get you what you need.

Like James_Styles likes this

Thank you Michael!  I was hoping that wasn't the answer, but appreciate your help in pointing me in the right direction!

Katarzyna Marketplace Partner Jul 16, 2019

Hi, I'm from Deviniti. This solution is exactly what you need :) If you have any questions or problems, contact us via customer portal.


Log in or Sign up to comment
Community showcase
Published in Jira Service Management

Improving the Create Issue Experience in Jira Service Management Cloud

Hello everyone!  We are very excited to announce some much needed changes to the issue create experience in JSM (the blue "create" button) at the top of the screen.  We have just starte...

178 views 7 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you