The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
In the service desk queue, there is a ticket which is raised by the client and we will be creating a linked issue for our internal use. As of now if the client made an update we are copying it manually and pasting it in the internal ticket. I wish to automate that process. Could someone please help me on this.
Thanks for the quick response, I believe that plugin is available for the server, will that work for cloud as well
Could you please check "Issue SYNC - Integration for jira" plugin which support for cloud.
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events