I have the following rule:
When someone escalates an issue, create a linked issue and summarise trigger issue's comment history into comments on new issue.
I want to have an IF function (see below) where, if the condition is true, there will be a comment created on the linked issue.
However, it didn't work - when there was no comments on the triggerissue, it still created a comment on the linked issue.
Is there an alternative method? Any advice or pointers is greatly appreciated.
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