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How to check if emails are sent when automations rules are successful



I created the some automation rules from the Global Automation area. I have set it to send an email once it fulfils all criteria.


The thing is I don't get any emails? I tested 2 email accounts but still nothing. As you can see below it does say 'Success'


Anywhere to check email logs or confirm if its been sent?



1 answer

Hi @Harry Bob ,

In Jira settings>System>MAIL>Outgoing mail, check if outgoing mails are enabled.

You can also send a test mail in "Send Email".

Make sure you're logged in as Jira Admin.

Hi @Parvaneh Zand 


Yeah that is on. Any other suggestions?

Hi @Parvaneh Zand ,


You can check it, under Audit log. It will show, that "Successfully sent email.".


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