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How to change title in the portal's browser tab?

Hi, I would like to change the title that's in the browser tab: "Jira Service Management" to something else. How do I do that? :)

Attached is a screenshot for your reference.

Screenshot 2021-04-06 at 2.17.30 PM.png

Thank you!

4 answers

1 accepted

0 votes
Answer accepted

@Marilyn Wo Unfortunately it isn't possible to change that. 

0 votes

@Marilyn Wo -

After re-review your ask.  Don't know if this can help you or not.  We are on JSM Data Center env and not Cloud.

We simply configure the JSM project's name via the "Portal Settings" section.  This name is displayed in the browser tab before the default "Service project" value.

2021-04-28_22-51-59.png

2021-04-28_22-52-47.png

Hope this helps and sorry offering this possible answer late.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

0 votes

@Marilyn Wo -

Hi Marilyn:

Don't know if this can help or not (We are on Data Center for both Jira Software and JSM).. Have you try to click on the "Customize" button once you access your portal?  2021-04-06_8-03-33.png2021-04-06_8-02-49.png

Then enter your "Help center name" with your desired value.  

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

0 votes

Hi @Marilyn Wo 

You can update the portal settings -> Service project information -> Name

Update: I realize that comes only after login and not in the login page :( 

So the best we can do is to update the help center title and the welcome message to inform the user where they have landed.  https://support.atlassian.com/jira-service-management-cloud/docs/customize-the-look-and-feel-of-your-help-center-and-portal/

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