Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to change the default email footer

Hi all,

.

I'd like to change the default footer for email notifications:

 

"--

This message was sent by Atlassian Jira

(v1001.0.0-SNAPSHOT#100121)"

4 answers

Hi 

I would like to remove this footer too any idea ?

Capture.JPG

Thank you.

Stephanie 

Hi ,

For JIRA Service Desk  Application 

You can change  the text by editing the template.jira.footer.generated.by property in 

<jira-servicedesk-installation-dir>/atlassian-jira/atlassian-jira/WEB-INF/classes/com/atlassian/jira/web/action\JiraWebActionSupport.properties  file 

 

restart the server after edit

 

Thanks

Hi,

I was led here because I was facing the same question, a client wanted to remove the links to the survey and mobile applications. I found the solution so I though I'd share here as it wasn't really mentioned yet.

Most guides point you to editing the email templates in the WEB-INF folder, but that won't work for batched notifications. The process for that is a bit more complex but perfectly described on this page (it also mentions the steps for the classic notifications):

https://confluence.atlassian.com/adminjiraserver/customizing-email-content-in-jira-server-1027142312.html

Note that this page is for Jira Server. If you run Data Center, you can download a zip with the templates straight from the admin section, just follow this guide:

https://confluence.atlassian.com/adminjiraserver/customizing-email-content-938847640.html

I hope this can be of help for you guys or anyone else who needs it in the future.

 

Mathy

If you want to do this without editing Velocity Templates, you can use a third party app like Notification Assistant for Jira (we make this) to set up your own email templates from the UI.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

182 views 1 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you