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How to capture attribute from another Object automatically and return the value to another attribute

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Joseph Punzalan
Joseph Punzalan Jun 24, 2021

I have objectType = <Host> with an Object <Server 1> with an attribute <Hardware Model> and <EOSL Date>.

 

Another objectType = <Model> with an object label <Hardware Model> with an attribute <EOSL Date>.

 

How can I set to auto-populate the <EOSL Date> from <Server 1> under <Host> with the <EOSL Date> of the <Hardware Model> under <Model> using as validation attribute <Hardware Model> which is an attribute of <Server 1> with objects from objectType <Model>

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Alex van Vucht (GLiNTECH)
Alex van Vucht (GLiNTECH) Rising Star Jun 24, 2021

This is relatively trivial with Insight Automation in JSM Server, which is how you've tagged this question. See docs: https://confluence.atlassian.com/servicemanagementserver/configuring-automation-rules-1044784502.html

This is not yet available in Insight Cloud in Automation rules. See https://jira.atlassian.com/browse/JSDCLOUD-10023

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