How to associate single request type with multiple issue types

[greeshma]

I have the customer request types as X, Y& Z and issue types as N,M & O.

i want to associate N,M&O with X,Y,Z

example:

X=N

X=Y

X=Z

Thanks 

:)

[Angélica Luz]

Hello greeshma,

Welcome to Atlassian Community!

When using Jira Service Desk, we can link one Issue type for each Request type. 

With that said,  it's currently not possible to link more than one Issue type to a Request type. You can only use the same Issue type for different Request types.

There is a feature request suggesting the implementation of this ability:

• Multiple Issue Type for Customer Request Type

Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica