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How to allow external users to create requests in only one portal


We currently have an internal service desk project and we have permission set to "Anyone with an account on". This works great as we automatically provision accounts from AAD and use SSO so new staff can start using the portal without being invited.

I'm trying to create a separate project/portal for external customers and allow anyone to register. This requires that I make a global change to "Can customers create their own accounts? = Yes. However, that will allow external customers to access all of my portals.

It appears that I could change the permissions on my internal service desk project to "Customers my team adds to the project" but then I'm stuck inviting individual users/customers so they can access this.

Is there another way to manage permissions and keep external users separate and limited to a project/portal?


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