Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to add personal signature in Agents answers to clients

I need to know if there is an addon or plugin that allows every time an agent answers to a customer, who has created its ticket by email, to put a personal signature.

For example John Doe Phone Number 123456 Int. 78. So the client can identify the agent and provide a direct channel of communication with him

2 answers

Did you find any ?

0 votes
Daniel Ebers Community Leader Apr 26, 2021

Hi @Sofia Grunspan

this is a long-standing Suggestion on jira.atlassian.com - you can find it linked below.

You could click on "Vote for this issue" over there signalizing this feature is of importance to your team.
If you additionally click "Start watching this issue" you will be informed about the progress.

From first sight I was not able to find anything suitable from Marketplace but you might have a check anyway: https://marketplace.atlassian.com

Regards,
Daniel

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

ThinkTilt is joining the Atlassian Family!

This morning, Atlassian announced the acquisition of ThinkTilt , the maker of ProForma, a no-code/low code form builder with 700+ customers worldwide. ThinkTilt helps IT empower any team in their or...

1,110 views 32 33
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you