i would like to know how or where to ad the inventory/consumables in jira service desk,
and how to allocate the consumable to a particular user.
Thanks in Advance.
HI @Ramesh Gunasekaran and welcome to the community,
Judging from your question you are looking for something like a CMDB or Asset Management Database?
A repository that has items such as laptops/smartphones/desks/.... ?
By default JIRA SD Cloud does not have such a functionality. This will require an app to be bought. The main one that is suggested by Atlassian (and also acquired by Atlassian last month) is Insight from Mindville.
I suggest looking in to thatone. it allows you to reference users as well so you can assign an item/asset to that user.
This CMDB can be used for a whole bunch of things such as stock management/license management/infrastructure/dependencies between items needed for change management/...
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
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