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How to Migrate from sysaid to jira service desk

Firojuddin Saifi
Firojuddin Saifi Oct 27, 2020

Migrate from sysaid to jira service desk

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Prince Nyeche
Prince Nyeche Community Leader Oct 27, 2020

Hi @Firojuddin Saifi 

From Jira Service Desk perspective on Cloud, you will need to have an export from your previous system (sysaid) in CSV format in order to do an import to JSD. Then you can use the External System Import from Jira settings > System to upload the csv file and import into your Service Desk Project

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Jira Service Management
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