How to modify the content of the mail for the email Notifications.
Customization on email Notification :
1) Issue created
- Summary
-Description
- Add comment
2) Issue Assigned :
- Summary
- Message content: For a ticket update, Please contact the assigne
- Assigne
- Add comment
3)Issue Resolved:
- SUmmary
- Resolution comments
- Assignee
- Status
- Add comment
4 ) Issue commented:
- Summary
- Comment
- Assignee
- Status
- Add comment
You can create an Automation for this to send out custom emails.
Hi Ismail,
Can you help me with the automation rule?
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