How to Customization on email Notification

Harsha
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October 4, 2023

How to modify the content of the mail for the email Notifications. 

Customization on email Notification :

1) Issue created
- Summary
-Description
- Add comment

2) Issue Assigned :

- Summary
- Message content: For a ticket update, Please contact the assigne
- Assigne
- Add comment

3)Issue Resolved:
- SUmmary
- Resolution comments
- Assignee
- Status
- Add comment

4 ) Issue commented:
- Summary
- Comment
- Assignee
- Status
- Add comment

1 answer

1 vote
Ismail Sanni October 4, 2023

You can create an Automation for this to send out custom emails. 

Harsha
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 10, 2023

Hi Ismail,

Can you help me with the automation rule? 

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