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How to Change the Subject Line of the Notifications on JIRA Service Management Cloud

Currently all the Notification Subject starts from [JIRA] then Subject followed by the [Issue ID]
Is it possible that we can change [JIRA] to our Company name [IJM] in the subject of a notification?

2 answers

2 accepted

1 vote
Answer accepted
Ajay _view26_ Community Leader Feb 22, 2021

Hi @Bobba Gowtham 

Welcome to Atlassian Community .

You have a template editor for customizing the Customer email notifications. However your use-case of customising email subject  is a restricted function in JIRA Cloud.

 

BR

Ajay

We will be releasing support for this functionality in Notification Assistant for Jira within the next month.

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