It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Community
Products
Jira Service Management
Questions
How to Change the Subject Line of the Notifications on JIRA Service Management Cloud

How to Change the Subject Line of the Notifications on JIRA Service Management Cloud

Currently all the Notification Subject starts from [JIRA] then Subject followed by the [Issue ID]
Is it possible that we can change [JIRA] to our Company name [IJM] in the subject of a notification?

2 answers

2 accepted

0 votes

Answer accepted

Hi @Bobba Gowtham

Welcome to Atlassian Community .

You have a template editor for customizing the Customer email notifications. However your use-case of customising email subject is a restricted function in JIRA Cloud.

Ajay

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

0 votes

Answer accepted

We will be releasing support for this functionality in Notification Assistant for Jira within the next month.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Suggest an answer

Was this helpful?

Thanks!

Jira Service Management

DEPLOYMENT TYPE

CLOUD

PRODUCT PLAN

FREE

PERMISSIONS LEVEL

Site Admin

Products

Community resources

Support

Interests

Community resources

Support

Top groups

Community resources

Support

Next challenges

Recent achievements

Recognition

Leaderboard

Trophy case

Kudos (beta program)

It's not the same without you

How to Change the Subject Line of the Notifications on JIRA Service Management Cloud