Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How to Change the Subject Line of the Notifications on JIRA Service Management Cloud

Bobba Gowtham
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 22, 2021

Currently all the Notification Subject starts from [JIRA] then Subject followed by the [Issue ID]
Is it possible that we can change [JIRA] to our Company name [IJM] in the subject of a notification?

2 answers

2 accepted

1 vote
Answer accepted
Ajay _view26_
Community Champion
February 22, 2021

Hi @Bobba Gowtham 

Welcome to Atlassian Community .

You have a template editor for customizing the Customer email notifications. However your use-case of customising email subject  is a restricted function in JIRA Cloud.

 

BR

Ajay

0 votes
Answer accepted
Boris Berenberg - Atlas Authority
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 22, 2021

We will be releasing support for this functionality in Notification Assistant for Jira within the next month.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events