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How do you manually trigger project automation rules to fix errors?

Amy Wright September 17, 2020

I created a rule in project automation and realized it had errors days later. How can I rerun the rule for prior days to fix the errors now that I have resolved the issue?

3 answers

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William Walker
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March 28, 2024

I recommend duplicating the existing rule and then modifying the duplicate to incorporate a manual trigger.

This morning, my automation started to error at 9:10 am. In response, I created a copy of the rule, adjusted its settings to introduce a manual trigger, and added a filter targeting incidents generated post-9 am.  After I ran it, I verified everything was clean, then I deleted the copy.

Screenshot 2024-03-28 at 11.32.19 AM.png

0 votes
EarnestShaw September 29, 2020

I can't be certain if there is a path around this or not from where I sit TBH.

walgreenslistens

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Jack Brickey
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September 17, 2020

It depends on the automation. What is your trigger?

Amy Wright September 17, 2020

Reporter response triggers status change

Jack Brickey
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 17, 2020

So can you go to one of the issues (or the issue) and click on the automations section to see if you can manually run?

Amy Wright September 18, 2020

no in the issue i see what is shown below

issue.PNG

Jack Brickey
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 18, 2020

i think you would have to cause the trigger again. I can't be sure if there is a way around this or not from where I sit TBH.

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