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How do i move a JIRA Software project to Service Desk?

Candy
Candy July 2, 2018

I have created a project with a sprint but would like to put it under service desk. How do i move it across?

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Yogesh Mude
Yogesh Mude
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July 2, 2018

HI @Candy

You need to change the project type from Software to Service Desk so that the Service Desk related functionality will be available for this project.

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Victor Mutambuki
Victor Mutambuki
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July 2, 2018

Screen Shot 2018-07-02 at 12.32.05 PM.png

Victor

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Candy
Candy July 3, 2018

Hi Victor,

 

Thank you for this!

 

How do i get to this selection?

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Candy
Candy July 3, 2018

under the details section, all I can see is:

 

Name 

Key 

Access 

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Jack Brickey
Jack Brickey
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July 3, 2018

Are you an administrator? 

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Yogesh Mude
Yogesh Mude
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July 3, 2018

As mentioned by @Jack Brickey to see the project details like type, name etc you should have a admin rights?

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Victor Mutambuki
Victor Mutambuki
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July 3, 2018

Screen Shot 2018-07-03 at 7.17.57 AM.png

Candy,

Go to project settings (have to be an admin) --> click on details.

Victor

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Candy
Candy July 3, 2018

I am an administrator 

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Jack Brickey
Jack Brickey
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July 3, 2018

please provide the screenshot Victor did.

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